Privacy Policy

CJ Environmental, Inc. follows the following privacy policy online.

We provide you notice of our customer information practices.

We allow you to update, change or remove your information via email, phone, or mail.

Your information is not shared with any third parties except as described in this privacy policy.

We comply with applicable privacy requirements.

We allow you to contact us with regard to privacy-related issues.

We value the relationship with our customers and are committed to providing you with the safest information-handling practices.


CJ Environmental, Inc. uses a standard browser feature called a cookie in order to collect navigational information. A cookie is a small data file that a website or e-mail may send to your browser, which may then be stored on your hard drive. We use cookies to make our site more responsive to your needs by delivering a better, more personalized experience. The cookies allow you to move within areas of our web site without reintroducing yourself. Cookies do not, however, collect or store any personally identifiable information. Our web server also collects click-stream information such as the address of the website that you came from before visiting our site, which pages you may have visited on our site and any search terms you may have entered on our site. Our cookies are not tied to personally identifiable information.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by CJ Environmental, Inc. only and does not cover the use of cookies by any advertisers.

Log Files

We gather aggregate (not personally identifiable) navigational information using log files about where you go on our web site in order for us to see which areas are more popular and most visited. This will help us to improve the quality of visitors’ online experiences by recognizing and delivering more of the features, services and information our visitors prefer. Please see below for types of navigation information collected.

  • IP Address
  • Browser Version
  • Service Provider
  • Domain Type

We do not link this automatically-collected data to personally identifiable information.

Live Chat

We use live chat to assist you with answering any questions you may have. If our live chat is offline we will collect your name and email address so that we may reply to your question once the chat is back online.


Any information you provide to us at this site when you establish or update an account or request information is securely maintained in private encrypted files on our secure web server. Required fields are marked with an asterisk. Fields without an asterisk are optional. Types of information collected are:

  • Name
  • Address
  • Phone Number
  • Email
  • Referral Type

We use the information you provide us through the filling out of website forms to:

Fulfill requests for products, services, or information

Provide customer service

Improve the effectiveness of our web site through our marketing endeavors

Conduct research and analysis

Perform other business activities

We collect this information to fulfill your request for a Appraisal Kit. Once we receive your Appraisal Kit we will begin processing your request. We will be in contact with you via email, phone, or postal mail should we have any issues with your appraisal kit processing. We send payments via direct deposit, PayPal, virtual credit card, print-at-home check, or check mailed through USPS or FedEx. You will receive a payment notification email confirming the transaction. If you have any questions during this process, please contact us at (866) 784-2238.

If you have any questions about security on our Web site, you can send email us at

CJ Environmental, Inc. does not sell or rent your personal information to any third parties except as described in this privacy policy (see “Business Transitions”).


We receive permission to post testimonials prior to posting. If a user would like a testimonial removed from the site they may contact us at


Our Web site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Third party PII

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Business Transitions

In the event CJ Environmental, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Service Providers

We use trusted third party service providers to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, and administrating emails. If personally identifiable information is provided to any of these third parties, we will require that such information be maintained in a secure encrypted environment and that this information is not used for any other unrelated purpose including their own marketing purposes.


We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.

Communications From The Site

We will send you a confirmation email when you request an appraisal kit. You will receive a tracking number from us via email in order to track your appraisal kit. In addition, you will receive an email notice regarding your payment information. You may receive other service related communications, such as updates, product information or other business related communications that are not promotional in nature via email. Generally you may not opt-out of receiving these service related emails. The only way to stop receiving service related information would be to have your account deactivated. If this is needed, please send a letter to the following address:

  • Send Letter to:
    15 Dan Road
    Suite 150
    Canton MA 02021

The deactivation letter must contain the following information:

  • Name
  • Address
  • City
  • State
  • Zip Code
  • Phone Number
  • Reason for Deactivation

This letter is to ensure you have chosen by your own free will to deactivate your account and also to confirm your identity. A confirmation letter will be sent to the address on file, confirming the deactivation.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by CJ Environmental, Inc.. Please be aware that we, CJ Environmental, Inc., are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.


If you need to update or delete any of your personal information please follow the below mentioned steps:

Call 1-866-300-6360 and provide your current contact information.

Or, Send an email with the following information to:

Or, send a request with your current information to:

      • CFS-USA
        15 Dan Road
        Suite 150
        Canton MA 02021

Once again, if you choose to follow any of the above-mentioned options, please do not forget to include:

  • Name
  • Address
  • City
  • State
  • Zip Code
  • Phone Number
  • Marketing Preference
  • Updated Contact Information

This information will help to ensure we are updating the correct individuals’ information.

CJ Environmental will take the following steps to ensure your request is processed.

  • 15 Business Days for Emails
  • 45 Business Days for Phone Calls
  • 6 to 8 Weeks for Direct Mail

We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.

If you have any questions in regards to the privacy policy, please contact our Privacy Manager to report any known or suspected privacy or security breaches.

  • Call: (866) 784-2238
  • Send an email to:
  • Send a Letter to:
    15 Dan Road
    Suite 150
    Canton MA 02021

Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement.

Last Revision: September 27, 2021

Changes To Our Privacy Policy

Because we are always updating technologies and improving services, this policy is subject to change. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a prominent notice on our home page.