Frequently Asked Questions
Do you purchase Silver Plated Items?
No. We do not purchase silver plated items, please do not send silver plated items.
Real silver typically has a “hallmark.” Search for a marking that reads either “925” or “800” or “Sterling” or “SS” (you may need a magnifying glass). If your material doesn’t have any of these markings but you think it may contain silver, send it in and let our experts take a look at it. As long as it is not silver plated, we can make you an offer for it.
Yes. As long as it’s comprised of silver we will pay you for it. The material’s value is based on its weight and purity and market price on the day it is received — not it’s condition.
Contact us at 1-866-300-6360 and we’ll walk you through the procedure.
Your material will be shipped to our corporate office at:
15 Dan Road
Canton MA 02021
The material takes FedEx approximately 2-5 business days to deliver to our facility depending upon where you live in North America. However, once it arrives, our experts will immediately appraise your items and send you an offer electronically within 24 hours.
Absolutely not. This is a zero-risk, no obligation appraisal. If you decline our offer we’ll return your item(s) to you free of charge without any hassle.
Currently we offer instant payments via direct deposit, PayPal, virtual credit card, print-at-home check or if you prefer you can receive a check via USPS or FedE overnight shipping. And bank wires for offers over $30,000.00.
All all of our shipments are automatically insured up to $5,000.00 USD (additional insurance up to $100,000.00 is available prior to shipping). You can also track your shipment each step of the way online throughout the process. Once your shipment arrives it is monitored by closed-circuit security cameras.
Yes. You can ship us any material containing gold, platinum or silver and diamonds. That includes anklets, bracelets, brooches, chains, charms, clasps, coins, dental scrap (Gold or Silver), earrings, gold solder, ingots, links, necklaces, nuggets, pendants, pins, rings, shot, watches & bands, wire (Gold or Platinum) & EVERYTHING ELSE! All Karats Accepted: 8k 9k 10k 14k 15k 18k 22k 24k. And if you’re not sure of something, either mail it to us and let our experts make the determination or give us a call and we may be able to help you over the phone.